August 16th, 2013
More testamonials to come!
All testamonials and reviews are from real true customers, in their own writing, we would be happy to let you talk to any one of our customers.
Chances are we service your neighbors anyway so don't hesitate to ask us for references!
1.This is an email sent to a potential customer from one of our existing customers in Rancho Cucamonga. He lives near Baseline and Milliken.
July 2nd, 2013
My name is Kurt Mielke and I have been a customer of I E Pool Service for the last 5 years. I have not owned a pool prior to this home and when I bought my home in 2008, everyone told me that the pool care was easy. The prior owner had been cleanibg and adding the chemicals himself and told me it was extremely easy. When I started servicing my pool by myself, I could not get the water to look clear. I called Paul out to give me a quote and it reasonable so I had him start the very next week. After paul's first visit, my pool looked beautiful. My father-in-law came over and asked me why I had emptied the pool since the water was clean and clear. I do not have anymore issues with cloudy or green water. Paul will also leave additional chemicals just in case you have multiple people in the pool between services and you want your pool to still look nice.
Paul has also completed maintenance work on some leaking pipes and broken equipment. He has always been fast and is reasonable in his pricing.
If you have any questions, feel free to email me. You are more than welcome to come by my pool after I E Pool Service does their weekly cleaning.
2. This is also an email sent to a potential customer from one of our existing customers in Rancho Cucamonga. He lives off of Milliken and the 210 fwy.
July 1st, 2013
Good evening Ms. Muinos, my name is Tom, I live in Rancho Cucamonga and I own a swimming that is serviced by Inland Empire pool service and repair. Iepsr has serviced my pool for two plus years now and my pool always looks great and I have no complaints. my pool tech is named Jeff who is very polite and does a great job.
if you should decide to have your pool serviced by Iepsr I don't think that you will be disapointed.
3. This came from a Dr. Alam in Alta Loma after I did some work for him when he had a bad experience with another guy.
Are there still some very honest people there in the word. YES PAUL OWNER of I E repair service is. i was so pleased with his service, his quality of work, efficeincy and promptness that he left me in AWE. my heater in pool ans spa was not working. i called pool service man a week ago, he charged me $330 waisted my time and left me wher i was telling me it might cost ANOTHER $1000 before the heater will turn on. he was rude and i had to let it go. Today i called I E pool repair service finding them on google. he promptly answered, came in an hour. i showed him the checks i gave the previous guy and tol him he says it will cost me $1000 because several parts are burnt. paul without giving me his estimate or asking me money, worked deligently for about and hour and got the system going with perfect working of heater and all pumps. i was amazed, no parts replacements. i asked him how much i owe you , he surprised me telling that it is only $29.99 just my service fee..
oh i am so happy, i was mentally spend 500 to 700 dollars as previuos guy has told me it will be around $1000, paul knew this, he could have taken advantage of my predicament but no he was honest and efficient. i will highly recommend him.
4. This young man had a leak on his pump at the seal plate gasket, so we added all new gaskets and seals. He also had a bad manifold in his filter and we happened to have a good used replacement for cheap!
Paul Vine, is very fair and reasonable on pool repair, definitely recommend him and his expertise on pool repairs...very knowledgeable and fair on service charges.
5. Weekly pool service customer.
Paul and Jeff are amazing at what they do. They are very knowledgable about their business and make sure I know what needs to be done to maintain a gorgeous pool. They are quick to answer or call me back with any questions I have or to set up an appointment for service. To top it all off, they simply email me my invoice and I click on a link and pay my bill! My old pool service would make me write a check...no one has those anymore! I would recommend their service to anyone who has a pool. It's nice to leave things I know nothing about to the professionals and not have to worry about being over charged. Thank you, Paul! Thank you, Jeff! Thank you, Josh!
6. This customer was in a pinch with a party coming up and the water was still to cold to swim, she needed her Pentair MiniMax NT heater repaired immediately! The party went smooth!
I had a few to choose from and needed immediate assistance with my pool. After speaking with Paul, he not only arrived right away but fixed what needed to be fixed and had my pool sparkly clean before a big party we had. Great communication and service. I would definitely recommend him to my friends and neighbors. Thank you Paul and Jeff !
7. This was our first Yelp review!! Thank you!
I have used this company twice now and both times I received EXCELLENT service! The first time was for the air sensor. My service tech was named Paul and he was so honest during the first service call. He stated this is an easy part to replace, told me how and said it would be cheaper for me to do it if I was comfortable with it, otherwise he'd be happy to do it for me. You just don't get that kind of service anymore! He is very knowledgeable, courteous, and prompt when calling back and scheduling an appt. You can also contact through the website, which is an added plus! My second service call was for valve replacement. He came out same day of contact for assessment and stated he may be back that afternoon or following day at the latest to replace. I know their schedule doesn't always allow for same day service, but it's nice to get it when its available! Their prices are reasonable too! Overall, GREAT company. I would HIGHLY recommend!
8. Weekly pool service customer. Thanks Diedre!
nland Empire Pool Service and Repair is always reliable and helpful. With an older pool, trouble shooting problems occurs from time to time and they are always fair and prompt. Their service is great and I recommend them.